Frequently Asked Questions:

These are just a few of the questions we get asked. However, if you have a different question, please do not hesitate to contact us and ask. Please do not feel that any question is a “silly” one. All questions are important regarding the care of your child. You need to be comfortable about every aspect of school life and trust us, no matter what your question is, or how trivial, somebody has asked us before.

How can I enroll my child?

In order for your child to be an applicant to Toluca Crossroads Preschool and Kindergarten, we ask that the parent/guardian and the child visit the school in order to allow the child to explore and familiarize himself/herself with the new enviroment. It will allow us to determine whether our school facilities and programs fit the child’s physical, emotional, and developmental needs.

Where can parents park?

The school asks that parents park in front of the facility, and refrain from parking in the driveway closest to the public school.

Who can pick-up / drop off my child?

DAILY SIGN-IN AND SIGN-OUT

The Department of Social Services requires that a parent/guardian must sign their child in and out daily with a full clear legal signature (not intials). Parents/Guardians are also required to provide the time they arrived, as well as the time of departure.

A child will only be released to a person that was designated by the parents/guardians on the Identification and Emergency Form. Without written permission from the parent/guardian, the child will not be released to any other person. Please make sure that the people provided on the Identification and Emergency Form are people that we can contact locally. Please include an out-of-state relative on your list in case of any emergency.

DROP-OFF AND PICK-UP

A child will never be released to any person other than the parents/guardians and/or persons designated in the Identification and Emergency Form LIC 700, unless special arrangements have been made. Only parents/guardians or authorized people, whose names are on the Indentification and Emergency Form and who have proper picture identification, are authorized to take the child from school. Please let the individual, who is picking up your child, know that he/she will be asked to show their identification, so they do not get offended. The staff memeber will photocopy the identification and place it in your child’s file for future reference. We cannot and will not release your child to anyone who is under the age of 18.

For more information, please refer to the Parent Handbook / Agreement packet.

What is the school's payment policy?

TUITION/FEES

Tuition is charged monthly, in advance, and is due on the 1st of each month with a grace period until the 5th.  Charges not paid by the 5th of the month will be subject to a $25 late fee.  We offer three different payment options (cash, check, money order).  Please drop your tuition checks in the mailbox marked “TUITION” (by the sign in sheets).  If the tuition is not paid by the 5th of the month, a late fee charge of $25 will be applied on a weekly basis and added to the tuition amount. Anyone falling more than two weeks behind on tuition will be asked not to bring his/her child to school until tuition is paid in full with the late fees included.

Be sure to ask for a receipt for all tuition paid in cash.  Checks should be made out to Toluca Crossroads Preschool. Any check returned for insufficient funds will entail a charge of $25.00 to the parent/guardian.  If there are two (2) or more checks returned with insufficient funds received within a six (6) month period, we may ask that all future tuition payments be made in cash or by money order only.  

Rates change from year to year and are included on a separate rate sheet.  Toluca Crossroads Preschool and Kindergarten reserves the right to increase tuition annually in order to cover numerous increases and the necessary cost of living expenses. Any change in the basic tuition rate will be given to the parents/guardians in writing thirty (30) days prior to becoming effective. 

REGISTRATION 

An annual registration fee is applied for the beginning of a new school year.

During the summer program, a summer camp activities fee is applied.

For more information, please refer to the Parent Handbook / Agreement packet.

Does my family recieve a discount for having more than one child enrolled?

 A sibling discount of 10% is given when two or more children have enrolled at Toluca Crossroads. This discount only applies to full-time students and pertains to the oldest child’s tuition. 

What is the school's summer break policy?

One week of absence is payable at the usual rate. If your child is absent for two weeks, then one week is payable. 

Absence for 4 weeks… two weeks are payable.

Absence for 5 weeks… two and a half weeks are payable.

If your child is absent for the entire summer break (eight weeks)… four weeks are payable.

For more information, please refer to the Parent Handbook / Agreement packet.

What is the school's potty training policy?

Once your child is in the 2-year-old room, we ask you to initiate potty training at home. The 2-year-old teachers do a wonderful job at following through in our school setting. While we respect everyone’s different methods of potty training, it is the policy of the school that the child must be in pull-ups (with the side opening) until he/she is fully potty trained. Under the Toluca Crossroads policy, to be considered fully potty trained your child must go 1 week with no accidents. This is for the health and safety of all the other children in the school.

What is the school's shoe policy?

The children take part in physical activities at school, therefore non-slip shoes are recommended. Velcro fastening makes it easier for children to be more independent. We request that the children DO NOT wear “flip flop” type shoes.

What happens if I pick up my child after closing hours?

Picking up your child after 6:00 pm creates a difficult situation for everyone involved. If you know that you will be late, please try to arrange for another authorized adult to pick up your child. If no other authorized adult can pick up your child, notify the school as soon as possible so that we can reassure your child that you are on your way to pick him/her up.

If you are late picking up your child/children, you will be charged $1.00 for each minute per child that you arrive late after 6:00 pm. You are required to pay the staff member in cash at the time of pick-up.

If your child is part-time, he/she must be picked up be 12:30 pm. If your child is not picked up promptly at 12:30 pm, you will be charged $1.00 per child for each minute that you are late.

What do I need to provide for my child in the infant/toddler room.

Parents need to provide everything in the infant/toddler rooms, including: diapers, wipes, snacks, lunch, blankets, security blankets, and extra clothes. Everything must be labelled with your child’s name. All food items must have a date, and all prepackaged items must have an expiration date.

What kind of food can my child bring?

Children must bring their own lunches. Please mark you child’s lunch box clearly with his/her name. Be prepared for your child’s tastes to change as they notice what their friends are eating. Be aware that the beginning of lunch can be hectic, so provide something your child can start eating without waiting for help from an adult. Cutting up large pieces of fruit to the appropriate size will aid in your child’s independence. Please put your child’s name on his/her warm-up, or anything else that might get stored in the refrigerator. The food items that need to be warmed up in the microwave need to be placed into a separate, microwavable container. 

Any foods that can possibly be a choking or suffocation hazard for a child are not allowed at Toluca Crossroads Preschool and Kindergarten. These foods include: popcorn, whole nuts, hot dogs, chicken with bones, fish with bones, spaghetti that is not cut, raw vegetables (i.e. carrots, bell pepper, celery, broccoli), grapes (with skins), lollipops, hard candy, gum.

Is the school a nut-free facility?

Toluca Crossroads Preschool and Kindergarten is not a nut-free facility, however we do take precautions if a class has a child with a nut allergy.

Does the school provide snack?

Toluca Crossroads Preschool and Kindergarten provides two groups of nutrious snacks, including: apples, bananas, oranges, animal crackers, saltines crackers w/ cheese, pretzels, and cheerios. Snacks are provided for classes 2 years old through Kindergarten.

When does my child start wearing a uniform?

Starting with Pre-K through kindergarten, we require uniforms. However, Fridays are free dress days for the whole school. All clothing must be labeled with your child’s name.

What is the school's uniform policy?

All pants must be uniform pants only – no zipper/pockets etc. down the pant leg. No logo/graphics etc. on school attire. Girls need to wear shorts/biker shorts under jumper or skirt for climbing apparatus etc. outside. No jewelery allowed for safety reasons please. The children can have any jacket for outside play when it’s cold, but inside the classroom only uniform sweaters, jackets, or sweatshirts can be worn please. 

GIRL’S UNIFORM

Beige uniform pants

Beige or navy blue uniform skirt 

Beige uniform skorts (shorts that look like a skirt)

Beige uniform shorts

Jumpers in beige or navy blue

Polo shirts in: dk. hunter green, dk. navy blue, and burgundy (plain shirts only, no logos)

Tights (hose) in white, navy blue, and hunter green only

All shoes must be velcro closure and closed toe.

Please note: All summer shirts are considered part of the uniform and can be worn all year long.

BOY’S UNIFORM

Beige uniform pants

Beige uniform shorts

Polo shirts in: dk. hunter green, dk. navy blue, and burgundy (plain shirts only, no logos)

Hooded zip-up jacket or sweatshirt in dk. hunter green, dk. navy blue, and burgundy (plain shirts only, no logos)

All shoes must be velcro closure and closed toe.

Please note: All summer shirts are considered part of the uniform and can be worn all year long.

What is the school's illness policy?

We reserve the right to send your child home if we deem him/her contagious. If your child becomes ill during the day at school, we will isolate him/her from the classroom. We will immediately call you to come and pick up your child. We can only provide temporary care and it is critical that the child get picked up as soon as possible. Please, Please, Please have a current working number or cell phone number where we can contact you at all times. By law, we CANNOT give any medication to your child which has not been provided by/from you and accompanied with a signed Medical Form.

Please note: If your child is ill, he/she cannot come to school that day and must stay at home until the symptoms have subsided for at least 24 hours/a doctor’s note.

When is my child's rest time?

All children rest after their designated lunch time.

How is my child's birthday celebrated?

If you would like to celebrate your child’s birthday, you may bring a special treat. Birthday cakes or cupcakes are allowed; however donuts, mini cupcakes, mini brownies or cookies are better suited for these occasions because they are easier to handle while still seen as a treat for kids. To make your child feel extra special on his/her special day, we ask him/her what their favorite activity is in school and we dedicate a certain amount of time to it.